Friday November 28 | Customer Service

November 26, 2008 at 9:33 am | Posted in Coming Up | Leave a comment

On the busiest shopping day of the year, we’ll take a look at a concept that has seemed to have gone by the wayside- customer service. We’ll talk about some of the ways customer service professionals are trying to give good service to their customers and how people in different areas of expertise deliver service.

Ed Gagnon – President, Customer Service Solutions
Brian Cox – Customer Service Director of eGovernment, Mecklenburg County
Dwayne Campbell – Customer Relationship Manager for Mecklenburg Co. IT Services
Kimberly Laney – Interim Director of CharMeck 311 Call Center

Listen to Show

Leave a Comment »

RSS feed for comments on this post. TrackBack URI

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

Blog at
Entries and comments feeds.

%d bloggers like this: